Each tier builds on the previous one. Bronze is the minimum platform and
record-keeping layer. Silver adds traditional operational support. Gold layers
in advanced communications and AI-assisted workflows.
Bronze
Focus: Core Records, Billing & Compliance
Best for: Smaller or self-managed boards that want the
minimum required services: clear records, reliable billing, and clean
documentation without fully outsourcing management.
- Telegram communications archive (mail, email, voicemail, SMS)
- Document Vault for bylaws, budgets, and insurance
- Board Governance basics (motions, meetings, minutes)
- Core Directory for residents, board, and vendors
- Billing & Payments (dues, assessments, late fees)
- Standard Reports & Audits (annual summary exports)
Outcome: A clean, searchable history of decisions,
notices, and financials that supports board continuity and Minnesota CIC
record-keeping expectations — the minimum HOAMX service level for any
association.
Silver
Focus: Traditional Full-Service Management
Best for: Boards that want HOAMX plus a traditional
management experience: someone to answer phones, process payments, triage
maintenance, and prepare routine reports.
- Everything in Bronze, plus:
- Maintenance & Work Orders (resident → manager → vendor)
- Enhanced Directory & Contact Center with call routing & voicemail
- Monthly financial reporting and reconciled ledgers
- Standard vendor coordination (landscape, snow, basic maintenance)
- More detailed reports (payments, delinquencies, maintenance spend)
Outcome: Fewer lost messages, clearer workflows, and a
single system where residents, vendors, and the board interact without
the board carrying all the day-to-day workload.
Gold
Focus: Advanced Communications & AI Intelligence
Best for: Associations that want the HOAMX platform,
full operational support, and enhanced communication and insight tools:
summaries, analytics, and AI-assisted drafting and tracking.
- Everything in Silver, plus:
- Advanced Telegram tools (AI summaries of threads & meetings)
- Automated meeting minutes and board packet generation
- Pattern detection in maintenance and spending over time
- Enhanced reporting and analytics for reserves & operations
- Optional reserve investment coordination through approved partners
Outcome: A digital-first management model where the
board stays in control, repetitive work is automated, and complex topics
(projects, disputes, budgets) are easier to understand and explain.